1. Definitions

• SwarmRacks: A hosting and home services company under Hive Systems.
• Services: Web hosting, VPS, domain registration, and other digital services.
• Customer/User: Any individual or entity using our services.

2. Account Registration

To use SwarmRacks, you must:

• Be 18 years or older or have legal consent.
• Provide accurate registration details.
• Maintain account security and confidentiality.

3. Payments & Billing

• Payments are due as per your subscription terms.
• Accepted methods: Credit Card, PayPal, Stripe.
• Late payments may result in service suspension.

4. Service Availability

SwarmRacks aims to maintain a 99.9% uptime, but we are not liable for interruptions caused by:

• Maintenance and upgrades.
• Third-party attacks or force majeure.

5. Acceptable Use Policy

By using SwarmRacks, you agree NOT to:

• Engage in illegal activities (hacking, fraud, spam).
• Host malware, phishing sites, or explicit content.

6. Contact Information

For any legal inquiries, contact:

• Email: support@hivesys.co
• Address: 3656 Cheshire Woods Dr, Winston-Salem, NC 27106
• Phone: (860) 782-7838 (for in-person services)